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Save an extra 10% off all orders over £500 - Use code: SAVETEN in the basket

Save an extra 10% off all orders over £500 - Use code: SAVETEN in the basket

Free Phone Consultations

Free Phone Consultations

Are you stuck on choosing the right products?
In need of some extra technical details?
Or just want to have a natter about heating? 
We can help.

 

Choosing the right radiators can be daunting, with so many options to choose from and questions to ask yourself. What size radiators do I need for my new extension, which valves do I need for my wall hung towel rail, and what do BTUs really mean in plain English?

We offer a free consultation call to get the answers you need to progress your heating project. It’s easy to book online using the form below – and you can usually speak to someone today.

How it Works

Step 1

Select the consultation type below to book your 30 minute slot

Step 2

You'll receive confirmation of your appointment via email

Step 3

Your heating expert will call you to discuss your project and help wherever they can

Step 4

Your consultant will follow up afterwards to discuss the next steps

FAQs

Your Experience

Very helpful and knowledgeable, easy to talk to. Not rushed.

Great to be able to talk to a person!

Good experience, really knowledgeable staff suggesting more appropriate products without any hard sell. Scott was very good and his guidance helped.

Book a Consultation

Pre-Sales

Book your call to get the answers you need to finalise your new heating order.

Same-day appointments available!

After-Sales

If you’ve already placed an order but need to discuss something, book a slot with our team to chat through in detail.

Alternatively check out our Live Chat option for an immediate response – and we’ll happily give you a call if you prefer to speak on the phone.

Our Experts

Scott Thompson

Scott Thompson

What sort of help can you offer during a consultation call?

I am able to offer help and advice on compatibility of the items we sell, make recommendations to fit people's budgets, and answer any technical queries that people may have.

What are you most passionate about when helping a customer?

I really like when I can help guide the customer from the start to finish of their project, working with them to ensure that their project is exactly how they would like it and they have everything they need.

Helen Davison

Helen Davison

What sort of help can you offer during a consultation call?

I can provide expert customer service advice, whether you have a faulty or damaged item, you are chasing an order, wish to make a return or have any other after sales queries. I can be on hand to provide a resolution in an effective way with that human touch.

What are you most passionate about when helping a customer?

I am passionate about helping our customers to get the resolution they require in a helpful and efficient manner when looking for advice or when things don't quite go to plan!

Karol Sobierajczyk

Karol Sobierajczyk

What sort of help can you offer during a consultation call?

I am always happy to help with any issues related to the products that have been received and provide advice on how to resolve problems that may occur.

What are you most passionate about when helping a customer?

Resolving difficult situations our customers can find themselves in following or during the delivery of their orders and making sure our customers are satisfied with the products they purchased.

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