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You can see a more detailed table displaying the cookies we use and what they are used for below this statement.
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found at https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/.
Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete user experience that we pride ourselves on providing our customers.
UNIVERSAL ANALYTICS (GOOGLE)
Google Analytics is a web analytics service provided by Google, Inc. Google Analytics sets cookies in order to allow us to evaluate and report on the use of our website. It is widely used across the web and all data is anonymised meaning the cookies carry no personally identifiable information. These cookies help us to understand our visitor's behaviour and allow us to make improvements to our users' experience. It's a win-win relationship. To find out more, please visit https://policies.google.com/privacy?hl=en
Hotjar is an analytics and feedback tool that we use to understand how our website is used and improve usability. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information. To find out more, please visit https://www.hotjar.com/legal/policies/cookie-information
A Facebook pixel is a code that we place on our website to help track conversions from Facebook ads, optimize ads based on collected data, build targeted audiences for future ads, and remarket to qualified leads. We use these cookies to deliver, measure, and improve the relevancy of ads.
Fresh Relevance Tracking
Fresh Relevance is used to send reminders and follow-ups such as cart abandonment emails. To find out more, please visit https://www.freshrelevance.com/cookies-advice
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LiveChat is used to provide webchat and contact form services via cookies.
The _gaexp cookie is used by Google Optimize to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in. To find out more, please visit https://marketingplatform.google.com/about/optimize/
Trustpilot an independent review site we use to collect feedback on our services and to link to our page on Trustpilot from our website. The Trustpilot widget is displayed throughout our site using cookies.
This website uses Application Insights, a web analytics service provided by Microsoft, Inc. ("Microsoft"). Application Insights uses "cookies", to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Microsoft on servers in the USA. Microsoft will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Microsoft may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Microsoft's behalf.
Klaviyo cookies are used to gather information to improve email marketing performance. They track when someone clicks through a Klaviyo email to this website, and when someone subscribes to marketing emails via a Klaviyo form.
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