Skip to navigation Skip to content

Can I collect my order?

We do offer collections from our Bournemouth warehouse should you need something as quickly as possible and you’re able to travel to us. Just select collection at checkout.

Please note: 

We typically have orders ready within 30 minutes. Larger orders may take a bit longer for checking and packing.

You'll need to place your (in stock) order before 4pm to collect the same day, and arrive to collect from the warehouse by 4.30pm

Please collect your items within 7 days or let us know if there is a delay.  

Our warehouse address is:

447 Aviation Business Park, Christchurch, BH23 6DS.

Open Monday - Friday, 8am - 5pm

Was this article helpful?


Can't find what you're looking for?

Sales & Product Advice Team

Do you need more information on certain products or advice on what may suit your project best? Our sales team are here to help.

Email Sales

Opening Hours
Mon - Thurs: 8am - 8:45pm
Friday: 8am - 4:45pm
Saturday: 9am - 4:45pm

Customer Service Team

Need help with an existing order? Our customer service team are on hand to help with any queries or issues.

Email Customer Service

Opening Hours
Monday - Thurs: 8am - 5pm
Friday: 8:30am - 4:45pm
Saturday: 9am - 4:45pm

Our buying guides will help you choose your new heating with confidence.

View Buying Guides

Our radiator and towel rail design guides cover everything from modern & traditional styles to choosing the correct finishes.

View Interior Guides

We’ll take you through all the vital knowledge required to complete the job yourself.

View How To Guides

Rated as "Excellent"

All of our reviews are verified via independent review site Trustpilot, so you can be assured every comment is from a real customer and their feedback is genuine. 

Book a free phone consultation

If you're not sure how to begin your new heating journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.

Shop now. Pay with Klarna.

Get more time to pay with Klarna.

Back to top