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My order has been duplicated

If you believe your order has gone through twice, please contact our customer service team using live chat or email. If you’ve been charged twice we’ll put things right, and if you’ve received your order twice we’ll make sure we get it collected and resolved as soon as possible.

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Sales & Product Advice Team

Do you need more information on certain products or advice on what may suit your project best? Our sales team are here to help. Give them a call on 01202 612 808.

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Opening Hours
Mon - Thurs: 8am - 8:45pm
Friday: 8am - 5:45pm
Saturday: 9am - 4:45pm

Customer Service Team

Need help with an existing order? Our customer service team are on hand to help with any queries or issues.

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Opening Hours
Monday - Thurs: 8am - 5pm
Friday: 8:30am - 4:45pm
Saturday: 9am - 4:45pm

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If you're not sure how to begin your new heating journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.

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