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How do I place an order?

You can place an order with us at any time directly on our website. Add products to your basket, and once you’re ready click on the ‘Go to Checkout’ button on the basket page and complete the steps.  

You can also speak to our team by selecting our email or live chat buttons, and we can send you a payment link via email to complete your order. You can also pay via bank transfer if preferable.

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Sales & Product Advice Team

Do you need more information on certain products or advice on what may suit your project best? Our sales team are here to help. Give them a call on 01202 612 808.

Email Sales

Opening Hours
Mon - Thurs: 8am - 8:45pm
Friday: 8am - 5:45pm
Saturday: 9am - 4:45pm

Customer Service Team

Need help with an existing order? Our customer service team are on hand to help with any queries or issues.

Email Customer Service

Opening Hours
Monday - Thurs: 8am - 5pm
Friday: 8:30am - 4:45pm
Saturday: 9am - 4:45pm

Our buying guides will help you choose your new heating with confidence.

View Buying Guides

Our radiator and towel rail design guides cover everything from modern & traditional styles to choosing the correct finishes.

View Interior Guides

We’ll take you through all the vital knowledge required to complete the job yourself.

View How To Guides

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All of our reviews are verified via independent review site Trustpilot, so you can be assured every comment is from a real customer and their feedback is genuine. 

Book a free phone consultation

If you're not sure how to begin your new heating journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.

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