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Contact Us

If you have questions regarding any of our products, an order you have placed, or just need to get in touch with us, you can chat with our team here for a speedy response. You’re welcome to send us an email too at if you prefer, and our team will get back to you as soon as possible.


Sales & Product Advice:

Monday - Thursday: 8am to 8:45pm

Friday: 8:30am to 4:45pm

Saturday: 9am to 4:45pm (Closed for lunch between 1pm and 2pm)

Sunday: Closed

Customer Service:

Monday - Friday: 8:30am to 4:45pm

Our friendly & super helpful customer service team are available 8.30am to 4:45pm Monday to Friday, and the all-knowing sales team are available 8am to 9pm Monday to Thursday, with slightly reduced hours Friday. Our sales & design experts are also available on Saturdays from 9am to 5pm, but due to most of our brand partners and couriers being closed at weekends our customer service team have a well-earned weekend rest (they'll get straight back to you ASAP on Monday though!).

Returning an order? Our address is:

Beyond Retail Returns, Building 397A, Aviation Business Park, Bournemouth Airport, Christchurch, BH23 6NW.

Press enquiries

Please send any press-related questions to

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