If you have questions regarding any of our products, an order you have placed, or just need to get in touch with us, you can chat with our team here for a speedy response. You’re welcome to send us an email too if you prefer, and our team will get back to you as soon as humanly possible.
Opening Hours: Customer Service
Monday - Friday: 8:30am - 4:45pm
Opening Hours: Sales & Product Advice
Monday - Thursday: 8am - 9pm
Friday: 8am - 6pm
Saturday: 9am - 5pm
Our friendly & super helpful customer service team are available 8.30am to 4:45pm Monday to Friday, and the all-knowing sales team are available 8am to 9pm Monday to Thursday, with slightly reduced hours Saturday and Sunday. Our sales & design experts are also available on Saturdays from 9am to 5pm, but due to most of our brand partners and couriers being closed at weekends our customer service team have a well-earned weekend rest (they'll get straight back to you ASAP on Monday though!).
Returning an order? Our address is:
Beyond Retail Returns, Building 107D, Aviation Business Park, Bournemouth Airport, Christchurch, BH23 6NW.