DQ Heating Old Buckenham Floor Mounted Luxury Traditional Heated Towel Rail

Recommended extras

Description

DQ Heating Old Buckenham Floor Mounted Luxury Traditional Heated Towel Rail

The DQ Heating Old Buckenham Floor Mounted Luxury Traditional Heated Towel Rail is the modern interpretation of a timeless classics. Its sophisticated design will enhance the interior of your bathroom while providing the warmth and comfort you need in there.

This top quality towel rail radiator is designed following the EN442 European standard for high quality and it retains its high quality standard as this radiator prides itself in being handmade. This means you will get a radiator that is unmatched in attention to detail, and it also means that each radiator is just as unique and special. Also included with this gorgeous radiator is a 5 years manufacturer guarantee. It's available in a few different sizes and plenty of finishes that can please even the most demanding homeowners.

Please note: This is a special order radiator that is non-refundable and non-returnable.

Features:
• 5 year manufacturer guarantee
• Handmade
• Heat Output (BTU) - please select size option to view BTU's in right hand side specification table.
• Available in different finishes
• Available in different sizes
• Fuel Source Option - Central Heating, Electric, Dual Fuel
• Material - Brass
• The central heating fuel option will need radiator valves which are sold separately, please see our recommended extras
• If you're looking to use this radiator as electric only or dual fuel, please contact us here via live chat or email to arrange for the radiator to be delivered pre-filled with an electric element.
• Please note: for the electric and dual fuel options, there will be additional charges and a slightly longer lead time

• Product's Dry Weight (kgs) - 15 - 30

Specification

Product Code	DQ-BUCKENHAM-FLOOR-PV
Type	Designer Heated Towel Rails
Brand	DQ Heating
Fuel SourceMore information	Central Heating, Dual Fuel, Electric
Material	Brass
Style	Traditional
Mounting Type	Floor Mounted
Orientation	Vertical
GuaranteeMore information	5 Years

Fuel Source

This is the source of fuel your radiator or towel rail will use to provide heat. Radiators will generate heat through central heating systems, electricity, or a combination of both with dual fuel.

Central Heating:
These radiators will generate heat through the water pumped round your central heating system.

Electric:
Electric radiators contain fluid heated by an electrical element. They plug into a socket or are wired directly into the mains.

Dual Fuel:
Dual fuel radiators are able to run on both central heating and electric power. They contain a ‘summer’ heating element which will allow you to use your radiator in warmer months without needing to turn on your entire central heating system.

Guarantee

All of our brand partners and manufacturers offer a warranty as standard. Please note that these guarantees are provided by the manufacturer, and will be subject to individual terms and conditions, for example avoiding abrasive bleach-based cleaning products.

If you need further info about a specific manufacturer's guarantee, please contact our team.

 

Delivery & Returns

Delivery Costs

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COVID-19 Update (02/11/2020)

Status:

• Our website, warehouse and all courier partners are open and fully operational
• Our customer service and sales teams are working safely from home and are available via email and live chat
  
• Stock availability for some items displaying a lead time (e.g. 3-7 days) or backorder date (e.g. Delivery from [date]) is occasionally falling short, and we would like to sincerely apologise if you are affected. We advise ordering 'In Stock' lines if you are working to very tight deadlines. Please see our note below.

Read our full Covid-19 statement here.

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​How long will my delivery take?

Items in stock and ready for immediate dispatch display ‘In Stock’ and ‘Next Day Delivery Available’. Other items show an estimated delivery time, such as 2-4 or 3-7 working days. This information is given to you on each product page throughout the website, as well as in the basket prior to checkout, and in the checkout process itself.

If desired, you will be able to split your order into multiple deliveries during the checkout if they have different lead times.

An important note on lead times and order delays: We are currently seeing reduced accuracy with the stock information we get from our brand partners. Although we are still meeting the vast majority of these lead times, we advise ordering 'In Stock' items if you are working to tight deadlines.

Of the 5,000+ products we offer, around 1,000 products are ready to ship directly from our own distribution centre (and marked as 'In Stock' or 'Next Day Delivery'). Items displaying a lead time (e.g. 3-7 working days) are ordered on-demand from our brand partners. Items showing 'Delivery from [date]' are on back-order, and currently we're seeing more delays here than usual. We promise we are doing everything in our power to minimise and solve these issues, but we want to be up front about the impacts of Covid-19 and Brexit on our supply chain.

Our sales team are always happy to specifically check any products not displaying an 'In Stock' message - simply open a Live Chat with us or pop us an email.

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Is delivery free of charge?

• Yes, we offer free standard delivery on UK mainland orders, but some area exclusions and surcharges apply*. We also offer premium next day and weekend services on 'In Stock' items from as little as £4.99.
• Items that are not available for next day or premium deliveries will display an estimated lead time displayed in working days (Mon-Fri). Please note that when ordering multiple items, the longest estimated lead time shown would apply to the complete order, although we do give you the option of splitting deliveries within the checkout if you would prefer to receive relevant items as quickly as possible via multiple consignments.
  
  * Additional charges will usually apply to some areas of Northern Scotland and Scottish Isles, Channel Islands and Northern Ireland, as well as to some harder-to-reach areas of mainland UK for large or fragile items that are sent by pallet. These charges are displayed within the checkout, before any confirmation is required.

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Next day, weekend & time-specific deliveries

If an item is 'In Stock', you will also be able to choose a number of other delivery options during the checkout.
For our other items that show a delivery estimate, you will not be able to choose next day or timed services. We aim to deliver the item within the advertised timescale. 

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International delivery

We deliver small items (valves, brackets, hooks, heating controls etc.) to most of Europe. You will be informed if any of the items in your basket are not able to be sent to your country during the checkout process.
If your country is not listed, or if you want to order a larger item, we may still be able to help. Please contact us via email or live chat.

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Returns & Collections

For unwanted items we offer 90 days for a credit note, and 30 days for a refund. Please note that there are a few items we are unable to take back, including some special finish taps and showers, toilet seats that have been opened, and bespoke orders. See our full returns policy.

We now offer a collection service for unwanted items. This is particularly useful for fragile, bulky items that are difficult to transport. Unwanted items can be collected at a convenient time and place via our own transport partners, typically within a 1 or 2 hour window. This is a chargeable service - for full details, please see our returns policy.

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